FMG Support Customers Reap Rewards from AutoRestore Alliance
Issued Oct 27 2005Saving 2,400 VOR days in six months and further driving fleet efficiency
FMG Support, the UK’s leading fleet performance improvement company, is further increasing fleet efficiency and generating greater bottom-line benefits for customers through its partnership with the mobile bodyshop solution, AutoRestore, part of the Belron group.
Within six months, the alliance has already recovered 2,400 days in vehicle off road (VOR) time and has subsequently generated considerable cost savings for customers who use AutoRestore within FMG Support’s fleet incident management service. The mobile repair service offers customers the flexibility to receive quality repairs on minor damage to vehicles’ bodywork onsite or at another convenient location, according to requirements. This can reduce the amount of time that a vehicle would typically spend with a repairer to treat minor damage by up to two thirds, and provides quality assurance by dedicating a full day to one repair.
By minimising VOR time, subsequent hire costs are diminished. Additional labour charges are also decreased as repairs to non-structural damage such as repairing and painting bodywork or replacing external parts are completed on the same day; this is in comparison to a standard repair process which can take up to three working days. In line with all FMG Support’s practices, the best method of repair is always sought in terms of cost and functionality, whether this is repairing damage or replacing necessary parts.
Nick Brown, chief executive of FMG Support, commented; “Our alliance with AutoRestore is another example of how FMG Support constantly seeks to identify the most intelligent methods of working so that our customers can continually improve the performance of their fleet.
“By realising the tangible benefits delivered by AutoRestore as part of a wider fleet incident management process, our customers experience a positive impact on profitability and an increase in efficiency which enables them to demonstrate a measurable contribution to overall business performance improvement.”
As part of the fleet incident management service, FMG Support’s qualified engineers have the expertise to assess the nature of the incident and directly allocate repairs to AutoRestore, according to agreed criteria. This ensures that the most cost effective and efficient option is always selected. The parties also work closely together and combine technology to track the repair process and ensure that claims are handled smoothly.
Richard White, sales director at AutoRestore, concluded; “We are delighted to provide FMG Support’s customers with an innovative accident damage solution which complements its existing services. By working together we are helping customers drive down VOR time, increase efficiency and complement this with the overall convenience of a mobile bodyshop.”
ENDS
Issued on behalf of FMG Support by Propaganda Public Relations. For further information contact Amanda Lyons or Amie Pascoe. T: 0113 287 0123. F: 0113 287 0111. E: amanda.lyons@propaganda.co.uk
